Frequently Asked Questions
Quick answers about ordering, delivery and our products.
How do I order?
Add the products you want to your cart, then check out online. You can pay by card, Apple Pay, Google Pay, Klarna or Link, processed securely by Stripe. You receive an order confirmation by email straight away.
How much is delivery?
$15 per order anywhere in Australia, or $18 when your order includes a 1 litre Tahitian Noni bottle. We usually dispatch within 1 to 2 business days and Australia Post takes 2 to 8 business days, depending on your postcode.
Do you deliver everywhere in Australia?
Yes, to every state and territory, including regional areas. We do not ship overseas.
How long does delivery take?
Most orders arrive within 3 to 10 business days: 1 to 2 business days to dispatch, then 2 to 8 business days with Australia Post depending on your postcode. You receive tracking by email when your order ships.
Are the products genuine?
Yes. Every product is sent sealed in its original packaging, with the manufacturer’s label and use-by date.
Which product is right for me?
Email us and we will help you compare the options. For any health concern, please talk to your doctor or health professional first.
Can I return a product?
Yes. See our Returns and Refunds page. Your rights under the Australian Consumer Law always apply.
How do I contact you?
Email hello@ariix.com.au.