Frequently Asked Questions

Browse our store at ariix.com.au, add your desired products to the cart, and proceed to checkout. We accept all major credit and debit cards via our secure PayPal-powered payment gateway.

We process orders quickly to ensure fast dispatch. If you need to make a change, please contact us at hello@ariix.com.au as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been dispatched.

No. You can check out as a guest. However, creating an account allows you to track orders, view your order history, and speed up future purchases.

Yes. ARIIX Australia is the official Partner.Co distributor in Australia. Every product sold on ariix.com.au is genuine, sourced directly from Partner.Co, and shipped from our Australian warehouse.

Yes. We ship to all states and territories across Australia, including New South Wales, Victoria, Queensland, Western Australia, South Australia, Tasmania, the ACT, and the Northern Territory.

Standard delivery typically takes 3 to 7 business days depending on your location. Metro areas are generally faster. Remote and rural destinations may take slightly longer.

You will receive an email confirmation with a tracking number once your order has been dispatched. You can use this to monitor your delivery in real time.

Free shipping may be available on qualifying orders. Please check the current promotions at checkout or contact us at hello@ariix.com.au for details.

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase after using the product for 30 days, you may be eligible for a full credit, exchange, or refund (less shipping charges). Please see our full Returns Policy for details.

Email us at hello@ariix.com.au to request a Return Authorisation (RA) number. Returns cannot be accepted without a valid RA number. Once issued, write the RA number on the outside of your return package.

Promotional items and certain specialty products may have more restricted return conditions. Partner.Co reserves the right to refuse refunds for quantities that exceed what can reasonably be consumed within 30 days.

Many of our products are plant-based and suitable for vegans. Please check the individual product pages for full ingredient and dietary information, or contact us if you have specific requirements.

Several products in our range are gluten free. Please refer to the product description and label for confirmation. If you have a serious gluten intolerance or coeliac disease, always consult a healthcare professional before use.

Some products are not suitable during pregnancy or breastfeeding. Always consult a qualified healthcare professional before starting any new supplement if you are pregnant, breastfeeding, or managing a health condition.

We are not able to provide medical advice. If you are taking prescription medications, please consult your doctor or pharmacist before using any supplement.

Log in to your account on ariix.com.au and navigate to your account settings to update your name, address, email, or password.

We take your privacy seriously. Your personal information is protected using SSL encryption and is never sold or rented to third parties. Please read our Privacy Policy for full details.

Every marketing email we send includes an unsubscribe link at the bottom. You can also email us at hello@ariix.com.au and we will remove you from our mailing list promptly.